Repair Checklist

Sending your controller or ECU to a repair service requires trust. You're handing over something valuable and expecting it back in better condition than it left. At Game Gear Garage, we take that responsibility seriously — which is why every repair goes through a structured quality process before it's returned to you.

Here's exactly what we check.

On Arrival: Initial Inspection

Before we touch anything, we log your device and carry out a full arrival inspection:

• Physical condition documented (existing scratches, cracks, wear noted)
• All reported faults confirmed and recorded
• Additional faults identified that you may not have noticed
• Device photographed before work begins

We'll never carry out work beyond what's agreed without contacting you first.

During the Repair: Workmanship Standards

Our technicians follow strict standards throughout every repair:

• Soldering — all joints inspected under magnification. Cold joints, bridges, or insufficient solder are reworked before proceeding
• Component handling — ESD (electrostatic discharge) precautions followed at all times to protect sensitive electronics
• Torque — screws tightened to correct specification. No stripped heads, no overtightening
• Connectors — all ribbon cables and connectors reseated correctly and checked for damage
• Cleanliness — flux residue cleaned from all solder points after work

Controller Repairs: Post-Repair Checklist

Every controller goes through a full function test on a live console before sign-off:

• ✅ Left and right joysticks — full range of motion, no drift, correct deadzone
• ✅ All face buttons (cross, circle, square, triangle / A, B, X, Y)
• ✅ D-pad — all four directions
• ✅ Triggers (L2/R2 or LT/RT) — full analogue range tested
• ✅ Bumpers (L1/R1 or LB/RB)
• ✅ Touchpad (PS5) or Share/Options buttons
• ✅ Haptic feedback / rumble motors
• ✅ Charging port — cable seated correctly, charging confirmed
• ✅ Wireless connectivity confirmed
• ✅ Battery level checked

ECU Repairs: Post-Repair Test Checklist

ECU work is signed off only after the following are confirmed:

• ✅ Full diagnostic scan — no fault codes present
• ✅ Programming verified against vehicle specification
• ✅ All relevant modules communicating correctly on the CAN bus
• ✅ Immobiliser and security functions verified where applicable
• ✅ Bench test completed before dispatch

Before It Leaves Us

Once testing is complete, your device is:

• Cleaned externally
• Carefully packaged to prevent transit damage
• Sent with tracked, insured shipping
  

We stand behind our work. If something isn't right when you receive your device, contact us and we'll make it right.